Ryan Goodridge

Ryan Goodridge

Technology Leader & Systems Architect | Cloud, Healthcare Software & Applied AI

CoFounder · at CiteMi · Sydney, New South Wales, Australia

About

I’m a Sydney-based technology leader, systems architect and product builder with more than 20 years of experience across healthcare, financial services, legal services and enterprise IT.

My work spans cloud architecture, infrastructure, security and application development. I design and modernise systems that need to be reliable, secure and practical to operate—from healthcare platforms and clinical integrations to cloud migrations and enterprise automation.

I also build independent products, including Citemi, a platform that helps people publish structured profiles for AI systems to retrieve and cite, and DICOM Burner, software that helps radiology clinics deliver medical imaging to patients.

I’m particularly interested in applied AI, modernising legacy systems and solving difficult integration problems. I bring a hands-on approach to technology leadership, with a focus on building useful software and systems that teams can confidently maintain.

What are you working on at work right now?

I’m working on a migration from our existing Kubernetes environment to Red Hat OpenShift, with the aim of establishing a consistent platform for business-critical applications.

The work covers application compatibility, networking, persistent storage, identity and deployment pipelines. A key challenge is planning staged migrations with clear rollback paths, while keeping production services available and protecting their data.

Alongside the migration, I’m focused on how the platform will operate in the long term: repeatable deployments, controlled access, predictable upgrades and tested recovery procedures. The goal is to give development teams a dependable foundation for delivering software while making the environment easier to govern and support.

Tell me about a personal project — recently finished, or in progress.

I'm building Citemi, a public profile platform that inverts the usual visibility model. Your profile is engineered to be read, retrieved and cited by AI systems, while staying deliberately absent from traditional search engines.

Technically that means a few things. Profiles are served fully server-rendered, with no client-side hydration, because AI crawlers don't wait for JavaScript. Every profile carries structured entity markup, schema.org JSON-LD with stable identifiers, so a model resolves you as an entity rather than as a page it happened to scrape. Content is chunked to be retrievable: each block is semantically self-contained, so when a retrieval system pulls a fragment out of context, it still makes sense on its own.

On the access layer, we allow GPTBot, ClaudeBot, PerplexityBot and Google-Extended, while excluding conventional indexers. There's a clean machine-readable surface, markdown endpoints and an MCP interface, so agents can query a profile directly instead of scraping HTML meant for humans.

The bet underneath all of it is that search is shifting from ranking documents to resolving entities. Ten years of SEO taught people to optimise for a list of blue links. That list is disappearing. What replaces it is a model deciding whether it knows who you are, and whether it trusts the source enough to cite you.

Citemi.com
Citemi.com
Citemi.com Dashboard
Citemi.com Dashboard
Citemi.com Profile Editor
Citemi.com Profile Editor

What's an interesting project you've shipped lately?

I shipped a Windows desktop application for radiology clinics that queries hospital PACS servers, retrieves medical imaging studies, and writes them to patient-ready optical media—CD/DVD/Blu-ray discs, ISO images, or USB drives—complete with a standards-compliant DICOMDIR index and an embedded DICOM viewer so the disc works on any PC without installation.

The architecture is layered with real seams: domain logic → application logic → infrastructure → WPF UI, with hardware and network concerns behind injectable ports. That separation is why the entire suite runs in tests without a PACS server or disc drive. Key capabilities include:

Testing and review are woven into the process: 595 automated tests (~10k lines against ~11k production lines), including crash-injection at durability boundaries and a synthetic C-STORE sender that drives the real application over a real socket; adversarial design review that surfaces durability and concurrency bugs before code; and CI that gates on warnings-as-errors, format verification, 80% line-coverage floor on core logic, and a packaging smoke test.

Dicom-burner.com
Dicom-burner.com

What’s an interesting project your working on where you are learning to use new technology

I built an annotation pipeline using QuPath and applied an active learning strategy across a dataset of 100 to 1,000 whole-slide images. A pathologist annotated an initial seed set in full, after which an early-stage model was trained and used to identify low-confidence and high-disagreement predictions on unlabelled data. These cases were prioritised for pathologist review in subsequent annotation rounds, substantially reducing the total annotation burden relative to exhaustive manual labelling.

The model architecture used a pretrained pathology foundation model as a feature extraction backbone, avoiding the need to train an encoder from scratch on a comparatively small dataset. A nuclear instance detection head was fine-tuned on top of this backbone, optimised for dense small-object detection, which outperforms generalised object detection architectures for this class of problem.

Validation

Model performance was assessed using concordance analysis and Bland-Altman comparison against pathologist-derived counts on a held-out test set that was excluded from all training and annotation rounds. Model output was benchmarked against the previously established inter-observer variability baseline rather than an arbitrary accuracy threshold, and achieved concordance consistent with expert-level agreement.

Deployment

The system was deployed as a decision-support tool integrated into the existing pathology workflow. The model flags candidate mitotic figures and high-density regions for pathologist confirmation, with all overrides logged to generate a continuous feedback dataset for ongoing model refinement.

Outcome

The deployment achieved a measurable reduction in pathologist time spent on manual mitotic counting, while maintaining counting consistency at or above the established inter-observer baseline. The system operates as an internal laboratory tool with a complete audit trail of automated counts and pathologist corrections.

Work

Head of Technology · Eastern Heart Clinic

Feb 2019 – May 2026

  • Leads technology operations across multiple private/public hospitals and specialist medical clinics.
  • Responsible for highly available cloud and on-premise Microsoft infrastructure supporting 24/7 healthcare operations.
  • Designed and modernised server, identity, storage, networking and cybersecurity infrastructure.
  • Implemented Microsoft 365, Exchange Online, SharePoint, Teams, Intune, Autopilot, Purview and eDiscovery.
  • Implemented Entra ID SSO, Conditional Access and modern identity/security controls.
  • Led cybersecurity uplift incorporating MFA, passkeys, EDR, SIEM, Zero Trust, AppLocker, ASR, SPF, DKIM and DMARC.
  • Developed security strategy aligned with Essential Eight, NIST, ISO 27001 and GDPR.
  • Managed major healthcare technology vendors including Philips, GE, Medtronic and Telstra.
  • Led PACS replacement and consolidation projects across clinical environments.
  • Integrated clinical systems with Cerner PowerChart and other hospital platforms using HL7.
  • Integrated remote cardiac device monitoring from Medtronic, Biotronik and Boston Scientific into clinical workflows.
  • Implemented patient management systems including Gentu, FYDO, Bluechip and MedicalDirector.
  • Integrated pathology providers and clinical systems to improve electronic information exchange. Ryan Goodridge Resume.docx
  • Led development of custom healthcare software including OCT image analysis, electronic patient documents, stocktake and stent tracking systems.
  • Developed web, desktop and C# integration services using APIs.
  • Implemented ERP capabilities spanning inventory, payroll, purchasing and reporting.
  • Led digital transformation and automation initiatives replacing legacy and manual processes.
  • Introduced AI-based medical document identification and automated filing into patient management workflows.
  • Managed technology delivery for large medical conferences with 900+ attendees.

Systems Engineer / Senior Cloud Engineer · Moray & Agnew

Nov 2012 – Feb 2019

  • Designed, built and supported enterprise infrastructure across six interstate offices.
  • Led migration of more than 100 servers to Microsoft Azure.
  • Implemented Azure Virtual Networks, ExpressRoute and SQL Managed Instances.
  • Delivered Microsoft 365, Exchange Online, SharePoint, Teams, DLP and Microsoft Groups.
  • Developed workflow automation using Power Automate and Azure Logic Apps.
  • Managed VMware virtualisation and NetApp SAN infrastructure.
  • Virtualised Mitel PABX and DMZ environments.
  • Implemented enterprise monitoring using SCOM and SolarWinds.
  • Redesigned network security infrastructure using FortiGate and Fortinet technologies.
  • Managed infrastructure upgrades, office integrations and technology aspects of business acquisitions.
  • Conducted vendor management, service reviews and contract negotiations.
  • Mentored IT specialists and provided technical leadership.
  • Built a custom platform that fully automated employee onboarding and offboarding across corporate applications.
  • Implemented layered cybersecurity controls covering endpoint protection, MFA and advanced threat detection.

Senior Support Engineer · RBC Investor & Treasury Services

Jul 2007 – Nov 2012

  • Supported enterprise banking infrastructure processing hundreds of billions of dollars annually.
  • Provided technical support to dealing-room and securities trading staff.
  • Supported financial market platforms including Bloomberg and IRESS.
  • Administered Microsoft Active Directory, user accounts, shared mailboxes and distribution lists.
  • Supported Microsoft server and desktop infrastructure.
  • Supported corporate and client VPN infrastructure using SSL VPN and IPsec.
  • Worked with local and global Level 3 engineering teams on major incidents and changes.
  • Supported internally developed and third-party financial applications.
  • Participated in disaster recovery planning, testing and continuous improvement.
  • Managed backup infrastructure across production and disaster recovery environments.
  • Supported Cisco network infrastructure.
  • Created and maintained Standard Operating Environment (SOE) desktop images.
  • Supported Citrix desktop deployments and SharePoint.
  • Supported Polycom video conferencing and AMX audiovisual systems.
  • Mentored technical support staff and assisted with troubleshooting and documentation.

Senior Desktop Engineer · Reed Elsevier

Jul 2004 – Jul 2007

  • Senior desktop and end-user technology support within a large enterprise environment.
  • Progressed further into enterprise infrastructure and systems engineering responsibilities.

Desktop Engineer · Singtel Optus

Jan 2004 – Jul 2004

  • Level 2 desktop and technical support within a large telecommunications environment.
  • Early-career foundation in enterprise IT support, troubleshooting and Microsoft technologies.

Network Administrator · Cliftons

Jan 2002 – Jun 2002

CoFounder · CiteMi

Sep 2026 – Present

At Citemi, I’ve led the technical design and development of a platform that helps people create structured, authoritative profiles that can be discovered, understood and cited by AI systems. The platform gives individuals greater control over the information AI assistants can access about them, while providing a reliable source of identity, professional experience, achievements and other verified information. A major part of my work has been designing the architecture behind Citemi’s AI discovery capabilities, including machine-readable profiles, structured data, APIs and a Model Context Protocol (MCP) server that allows compatible AI applications to retrieve profile information directly. I’ve also worked across profile management, authentication, privacy controls, search and discovery, AI crawler accessibility, data validation and the infrastructure required to publish and deliver profile information reliably at scale. My role has focused on taking the commercial vision for Citemi and turning it into a scalable platform for managing how people are represented by artificial intelligence. This has involved defining the product and technical strategy, selecting technology providers, building the core platform and developing new ways for AI systems to access trustworthy, user-controlled information. Citemi is designed to become an authoritative identity and citation layer for the AI-powered internet.

Education

TAFE NSW, Cert 4, Information Technology - Technical Support (2003)

Licenses & certifications

IT Leadership — Charles Sturt University (May 2024)

Scrum for Ops and DevOps Fundamentals — VMEdu.com (May 2024) · ID 1011041

Six Sigma Yellow Belt — 6sigmastudy (May 2024) · ID 889903

Six Sigma White Belt — Educate 360 (May 2024)

AZ-100 Microsoft Azure Infrastructure and Deployment — Microsoft (Mar 2019, expires May 2019)

Microsoft Certified: Azure Administrator Associate — Microsoft (Mar 2019, expires Sep 2024) · ID H936-5649

Topics

systems architecturesolutions architecturetechnology leadershipcloud architectureawsazureinfrastructure engineeringnetworkingsupport engineeringtelephonyamazon connecthealthcare technologyDICOMPACS integrationmedical imaging systemsapplied AILLM applicationsMCPdevopsCI/CDGitHub Actionsdata migrationplatform engineeringdistributed SQLCockroachDBGraphQLHasuraNext.jsvideo streaming infrastructure.NETWPFidentity and access managementtest automationproduct development

Contact

A01101001@outlook.com.au

Open to new work

I’m open to consulting, advisory, fractional technology leadership and hands-on delivery opportunities, as well as the right full-time role. I’m especially interested in cloud platform design, legacy modernisation, healthcare technology and applied AI—particularly in environments where security, auditability and data integrity matter. I can help shape the architecture, work through difficult integrations and take a product from concept into production. Available remotely worldwide or in person in Sydney.

ConsultingAdvisoryFractional / interim execFull-time roleBoard / advisorMentoringContract / freelanceAngel investingSpeaking

From 10/09/2026 · Remote worldwide, or in person Sydney

Check my availability